Privacy Notice

This notice covers the Far From Home website, the signed-in application, organizer workspaces, and the emails and notifications we send. It does not cover the independent practices of airlines, hotels, venues, organizers or other third parties whose own terms and privacy notices apply to them.

"Far From Home" is the public name of the service. Where this notice says "we", it means the operator of Far From Home.

Required to have an account:

• email address and password credentials handled by our authentication provider
• first and last name
• date of birth, used to confirm the 18-and-over requirement
• country of residence

Optional profile information you choose to add: username, profile photo, bio, home city, passport country, phone number, social handle and travel vibes.

Trip and collaboration information: trips you create or join, itineraries and day plans, invitations and the name or email of people you invite, crew membership and roles, votes and decisions, comments, wishlist and place suggestions, reviews, flights, rooming, deadlines, readiness and prep records, and trip photos.

Traveler preferences: pace, spending priorities, room sharing, cuisines, music, languages, activity level and similar planning inputs.

Sensitive-by-nature information you choose to provide: dietary requirements, accessibility needs, medical-adjacent notes, emergency contacts, and passport country or travel-document details entered for a trip.

Files: documents, tickets, images and other files uploaded to a trip or a workspace.

Organizer information: workspace and business profile details, registered country and business type, packages, cancellation policies, team members, participant records, rooming and payout metadata.

Payment-related information: subscription and membership status, invoice, payment, refund, dispute and payout metadata, plus the expense, share, obligation and payment records entered inside a trip.

Communications: support and contact-form messages, lead enquiries, notification and email delivery logs, and unsubscribe state.

Technical information: IP address, device and browser information, authentication sessions, security and error logs, and product usage events.

Information about other people: details you supply about invitees or fellow travelers.

We do not store complete card numbers or bank credentials. Stripe processes payment credentials; we receive limited identifiers, status, amounts and reconciliation information.

• you, when you sign up, plan, upload or contact us
• another traveler or an organizer, when they invite you or add records about a trip you are on
• Stripe and connected organizer accounts, for payment and payout status
• our authentication provider, when you sign in
• service providers and integrations we use to run the platform
• automatic collection from your device when you use the service

If you provide someone else's information, you confirm you are allowed to share it with us for that purpose.

• creating, securing and supporting your account
• planning and administering trips and organizer packages
• invitations, crews and collaboration features
• processing Passport memberships and organizer-package payments
• expense, obligation, refund and dispute handling
• service messages, reminders and notifications you have not turned off
• fraud, abuse and security prevention
• analytics and improving the product
• legal and regulatory compliance and enforcing our agreements
• protecting users and the platform

We do not sell personal information, we do not share it for cross-context targeted advertising, and we do not use your personal or trip information to train general-purpose AI models.

Some planning features send trip context — such as a destination, dates, preferences or an itinerary draft — to an AI model provider to generate suggestions for that trip. That processing exists only to produce your result; we do not use it to build advertising profiles.

• You can see everything on your own profile and every trip you belong to.
• Trip members can see the trip's itinerary, crew list, decisions, suggestions, comments and the shared money records for that trip, along with the name and profile information of the people on it.
• Trip organizers can additionally see participant records they need to run the trip, including booking, rooming and payment status. Where you have shared dietary, accessibility, medical-adjacent or emergency information, an organizer's access to it is recorded in an access log.
• Organizer workspace members can see the workspace's trips, packages, participants and payment metadata according to their role in that workspace.
• Signed-in users can see public profile fields such as first name, username, avatar and bio, and any trip or organizer page that has been made public.
• Anonymous visitors can see marketing pages, public destination and event content, published organizer profiles, and any trip page an organizer has chosen to publish or share by link.
• Platform administrators can access account, trip, financial and log records where needed to operate the service, investigate abuse, resolve disputes or meet legal obligations. Administrative actions are logged.

Your full name, including your last name, may be visible to the crew and organizers of trips you join and is used for bookings and traveler records. If you do not want your last name shown to a group, do not enter it in your profile.

• trip members and organizers, according to the permissions above
• Stripe and connected organizer accounts, for payments, refunds, disputes and payouts
• service providers for hosting, database, storage, authentication, email delivery, analytics, mapping and AI features
• professional advisers such as lawyers and accountants
• authorities and other parties where legally required or where necessary to investigate fraud, safety issues or disputes
• a successor in a merger, financing or acquisition
• anyone else you direct us to share with

Service providers receive only the information needed for their service and are subject to contractual obligations covering its use and protection.

Dietary, accessibility, medical-adjacent, emergency-contact and travel-document information is optional. It is stored so a trip can be run safely — for example so a meal, a room or an activity works for you — and it is visible to you and, where you allow it, to the organizer of that trip. Organizer reads of these records are logged.

Share only what is necessary for the trip. You can edit or remove these entries at any time.

Payments are processed by Stripe. Stripe collects and processes your payment credentials directly and handles them under its own privacy policy at stripe.com/privacy. We receive information such as customer and transaction identifiers, amounts, currency, status, invoice and refund records, and subscription state, which we use for entitlement, receipts, support and accounting.

Where an organizer sells a package, the organizer's connected payment account receives the information needed to administer that booking and to meet its own legal and tax obligations.

We use browser storage and cookies that are necessary for the service: keeping you signed in, protecting the session, and remembering interface preferences such as a collapsed sidebar or a dismissed prompt.

We also record product analytics events — for example that a trip was created or an invite was opened. These events are restricted by an allowlist to identifiers, slugs and category values; they do not carry names, email addresses, dates of birth, comment text or amounts.

We do not run advertising or cross-site tracking cookies, so there is no advertising-consent banner to manage. If we add optional tracking in future, we will update this notice and provide a way to control it before it is used.

• Account and profile data is kept while your account exists, and is deleted or de-identified after you ask us to delete the account, subject to the exceptions below.
• Trip content stays with the trip so the rest of the crew keeps a coherent record. Leaving a trip removes you from it but does not erase the shared history of what was planned or owed.
• Financial records — memberships, invoices, payments, refunds, disputes, payouts and ledger entries — are retained for accounting, tax, audit and dispute purposes for as long as the law requires.
• Security, fraud-prevention and audit logs are retained for a limited period appropriate to their purpose.
• Email delivery and suppression records are retained so we do not email someone who has unsubscribed.

Deleted records may persist in routine encrypted backups for a limited period before those backups age out.

We use administrative, technical and organizational safeguards appropriate to the service, including encrypted transport, authenticated access, row-level access rules in the database, least-privilege administrative access and logging of sensitive reads. Payment credentials are handled by Stripe rather than by us.

No system can be guaranteed completely secure. If you believe your account or someone else's information has been compromised, tell us through the contact form so we can investigate.

• edit or clear any profile field, including name, date of birth, country and photo
• control what you share with a trip, and leave a trip
• manage notification and email preferences, and unsubscribe from non-essential email
• cancel a Passport membership from the membership page in your account
• request deletion of your account

Depending on where you live, you may also have the right to access, correct, delete or receive a portable copy of your personal information, to object to or restrict certain processing, to withdraw consent, to appeal a decision we make about a request, and to complain to your local data protection or consumer regulator.

To make a request, use the privacy request form. You do not need an account to ask, and you can also reach us through the contact form. We verify who you are before we disclose or remove anything, and we ask where you live rather than guessing it from your connection. We cannot always delete everything: records we must keep for financial, legal, tax, security or fraud-prevention reasons, and shared trip records that belong to other people's history, are retained.

Far From Home does not run third-party advertising or cross-site tracking technology, so there is no advertising consent to withdraw and no consent banner to dismiss. The browser storage described above is what makes signing in, offline planning and saved drafts work.

Far From Home is for adults aged 18 and over. It is not directed to children and we do not knowingly collect information from anyone under 18.

If you believe a minor has created an account or that we hold a child's information, tell us through the contact form and we will remove it.

Far From Home is operated from the United States and our service providers may process information in the United States and other countries. If you use the service from elsewhere, your information may be transferred to and processed in a country with different data-protection laws.

Where a transfer of personal information requires a specific legal safeguard, we will put an appropriate one in place before relying on that transfer.

We will update this notice as the product changes. The effective and last-updated dates at the top always reflect the current version, and we will give notice in the app or by email before a material change takes effect where notice is required.

For privacy questions or requests, use the contact form. We reply within one business day, Monday to Friday.