Terms of Service

By creating an account or using Far From Home you agree to these Terms and to the policies they incorporate, including our Privacy Notice and Refund Policy.

You must be 18 or older to use Far From Home. The platform handles group money, bookings and nightlife, so the age requirement applies to the whole service and is enforced at sign-up from the date of birth you provide.

You agree to provide accurate information, keep your login credentials safe, and take responsibility for activity that happens through your account. If you use Far From Home on behalf of a business or other organization, you confirm that you have authority to accept these Terms for that organization.

Far From Home is a technology platform for planning and coordinating group travel. It provides itinerary tools, invitations, group decisions and voting, readiness and document tracking, shared expense records, and — where those features are enabled — Passport memberships and payments for organizer-operated trip packages.

Far From Home is not a hotel, airline, tour operator, travel agency of record or insurer, and it does not own or operate the trips that organizers publish. We may provide the technology and, where enabled, facilitate payment processing. The organizers and third-party suppliers remain responsible for the travel services they offer or provide.

There are several distinct things happening on the platform, and they work differently:

• Personal trip planning. You and your crew plan a trip privately. No money moves through Far From Home.
• Shared expense records. Expenses, splits, obligations and payment reports are records that you, your crew or your organizer enter. They describe what participants say they spent or paid.
• Passport membership. A subscription you buy from Far From Home and pay for through our payment processor.
• Organizer packages. Trips and packages sold by an organizer, where enabled, and paid for through our payment processor.

For informal expense tracking and settlements between travelers, Far From Home does not collect, hold or move the money and does not guarantee that a recorded entry is accurate or that another traveler will actually pay. That ledger is a shared record, not a payment guarantee.

This does not apply to Passport memberships or organizer-package purchases. Those are real transactions processed through Stripe, with a receipt, an invoice record and a verified payment status.

If you publish or operate a trip or package, you are responsible for:

• accurate trip and package descriptions
• prices, inclusions and exclusions
• inventory and availability
• permits, registrations and the legal authority to sell what you sell
• the vendors and suppliers you select
• communications with your travelers
• safety information and requirements
• your cancellation and refund terms
• delivering the advertised trip or package
• responding to disputes and chargebacks
• complying with applicable consumer, travel, tax and other laws

Far From Home may review, suspend or remove an offering, but we do not endorse, vet-to-guarantee or warrant any organizer, traveler, supplier or trip.

If you join or book a trip, you agree to:

• provide accurate booking and identity information
• read the organizer's package, payment schedule and cancellation terms
• hold and maintain the travel documents your trip requires
• determine your own visa, health, insurance and entry requirements
• follow applicable laws and the reasonable rules of the trip
• avoid harassment, fraud and unsafe conduct

You remain responsible for independently deciding whether a trip, organizer, activity or supplier is appropriate for you.

Passport is an optional membership sold by Far From Home:

• Monthly Passport: $14.99 per month, plus applicable tax.
• Annual Passport: $99 per year, plus applicable tax.
• A separate platform payment processing fee of 5% of the membership price is charged with each membership payment: $0.75 per month on Monthly Passport and $4.95 per year on Annual Passport. It is charged on your first payment and on every renewal, and appears as its own line at checkout and on every invoice and receipt. Your total recurring charge is therefore $15.74 per month or $103.95 per year, plus applicable tax.
• There is no free trial.
• Memberships renew automatically for the same interval until you cancel.
• The processing fee is never charged on free, promotional or gifted access, because no payment is taken.

Cancellation takes effect at the end of the current paid period, and your access continues through the paid-through date unless payment fails or another disclosed exception applies. You can cancel or restore a cancellation before it takes effect, update your payment method and view invoices from the membership page in your account and through the payment processor's hosted billing portal.

Where a plan change between monthly and annual is offered, the exact amount, timing and any proration are shown to you before you confirm. Refunds are governed by our Refund Policy and applicable law.

We may change future pricing with any advance notice required by law. A price change never retroactively alters a billing period you have already paid for.

Passport does not carry the organizer-package platform fee described below.

Where organizer package sales are enabled:

• The organizer is the seller and merchant of record for their package. Your purchase contract for the travel package is with that organizer, not with Far From Home.
• Payments are processed by Stripe under Stripe's terms, and the charge is created directly on the organizer's own connected Stripe account. Far From Home does not hold the package price and does not release it to the organizer later.
• Far From Home does not store complete card numbers or bank credentials. We receive transaction identifiers, amounts, status and reconciliation data.
• The organizer sets the package price and payment schedule.
• The total shown to you before you pay is the total that governs the transaction.
• Applicable taxes, processing amounts and the 5% Far From Home platform fee are disclosed before payment. This 5% fee applies to organizer package sales only.
• Funds, refunds, disputes, transfers and payouts follow the checkout terms shown at purchase, the Refund Policy and the organizer agreement.

Because the organizer's Stripe account receives the payment, Stripe decides when those funds become available and the organizer's own Stripe payout settings decide when they reach their bank. Far From Home cannot delay, withhold or reverse those funds. Where Far From Home has a concern about an organizer, the remedy available to us is to stop or suspend further sales through the platform.

The organizer remains responsible for delivering the purchased package and for issuing cancellations, refunds and dispute responses for their own sales. Far From Home's 5% platform fee is charged on the sale as described above.

• Passport cancellation. Ends renewal at the end of the paid period.
• Passport refunds. Governed by the Refund Policy.
• Organizer-package cancellation. Governed by that organizer's published cancellation terms shown before purchase.
• Traveler cancellation. Your ability to recover money depends on the organizer's terms and, where relevant, supplier terms.
• Organizer cancellation. The organizer is responsible for refunds or an alternative it offers.
• Third-party supplier cancellation. Governed by that supplier's terms.
• Disputes and chargebacks. Contact us or the organizer first. If a chargeback is opened, we provide the relevant records to the processor and the bank decides the outcome.

An organizer's cancellation policy cannot override rights applicable law gives you as a traveler or consumer. We cannot promise a particular refund, payout or dispute outcome we do not control.

Airlines, accommodations, venues, restaurants, transport companies, excursion providers and other suppliers operate under their own terms, policies and restrictions. You are responsible for reviewing them, including cancellation and change rules.

Far From Home does not control supplier availability, performance, safety or the accuracy of supplier information, and to the extent permitted by applicable law we are not responsible for a supplier's independent acts or omissions.

Itineraries, photos, comments, votes, reviews, package descriptions and other content you add remain yours. You grant Far From Home the limited rights needed to host, store, display, process, back up, secure and deliver that content in order to run the service, consistent with the privacy setting that applies to it.

Private trip content is not used for advertising and is not sublicensed for marketing. You must have the right to upload what you upload, including information and images that involve other people.

You may not use Far From Home for:

• fraud or payment manipulation
• harassment, threats or discrimination
• illegal trips, products or activities
• impersonation or false information
• infringing intellectual-property or privacy rights
• malicious code, scraping or circumventing security controls
• misusing another traveler's personal information
• evading platform fees on transactions initiated through Far From Home
• exploiting or endangering another person

Far From Home is not an emergency service. We do not monitor trips in real time and we do not verify the safety of a destination, venue, supplier or activity.

In an emergency, contact local emergency services and the relevant travel providers directly. Emergency contacts and notes stored in a trip are a convenience for your group, not a monitored alerting system.

We may restrict or suspend an account, workspace, trip or payment access where there is suspected fraud, a safety threat, a legal or payment-processor requirement, or a serious violation of these Terms. You may stop using the service or ask us to delete your account at any time.

Deleting an account does not by itself cancel an active membership — cancel it from the membership page first — and does not release an organizer from obligations to travelers who have paid. Transaction, refund, dispute, tax, audit, security and fraud-prevention records are retained where we are required or permitted to keep them, as described in the Privacy Notice.

Features change as the product grows. Maintenance, outages and failures of third-party services can interrupt access, and we do not promise uninterrupted availability.

We will give reasonable notice through the service or by email before material changes to these Terms take effect, where notice is required. Continuing to use Far From Home after a change takes effect means you accept the updated Terms.

To the extent permitted by applicable law, Far From Home is provided on an "as is" and "as available" basis, and we do not warrant that the service will be error-free, uninterrupted, or that content supplied by organizers, travelers or suppliers is accurate or complete.

To the extent permitted by applicable law, Far From Home is not liable for the acts or omissions of organizers, travelers or third-party suppliers, or for indirect or consequential loss arising from your use of the service. Nothing in these Terms limits liability that cannot be limited under applicable law, including for fraud or for death or personal injury caused by negligence where that limitation is prohibited.

Questions about these Terms, a trip, a membership or a payment can be sent through the contact form. We reply within one business day, Monday to Friday.